PRIVACY POLICY

CASA AVA
Operated by 3AVA Holdings Ltd t/a CASA AVA

CASA AVA respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.casaava.co.uk or purchase from us.

1. About Us

This website is operated by 3AVA Holdings Ltd, trading as CASA AVA (“we”, “our”, “us”).Business Name: 3AVA Holdings Ltd t/a CASA AVA
Website: www.casaava.co.uk
Email: info@casaava.co.ukFor any privacy-related questions, please contact us using the details above.

2. Information We Collect

We may collect and process the following personal information:

Information You Provide

Name;Billing and delivery address;Email address;Telephone number;Payment information;Account login details (if applicable);Communications sent to us.

Automatically Collected Information

When you use our website, we may automatically collect:IP address;Browser type and device information;Website usage data;Cookies and tracking information.

3. How We Use Your Information

We use your information to:Process and fulfil orders;Provide customer support;Manage payments and deliveries;Improve our website and services;Send service-related communications;Prevent fraud and maintain website security;Send marketing communications where permitted by law.

4. Marketing Communications

We may send you promotional emails about products, offers, or updates if you have opted in or where otherwise permitted by law.You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

5. Sharing Your Information

We may share your information with trusted third parties where necessary, including:Payment providers;Delivery and courier companies;Website hosting and technology providers;Professional advisers and legal authorities where required by law.We do not sell your personal information to third parties.

6. Payment Information

Payments are processed securely through third-party payment providers. CASA AVA does not store full payment card details on our servers.

7. Cookies

Our website uses cookies and similar technologies to improve user experience and analyse website traffic.Cookies may include:Essential website functionality cookies;Analytics cookies;Marketing or advertising cookies.You can manage cookie preferences through your browser settings.

8. Data Retention

We retain personal information only for as long as necessary to:Fulfil the purposes outlined in this policy;Comply with legal and accounting obligations;Resolve disputes and enforce agreements.

9. Your Rights

Under UK data protection law, you may have the right to:Access your personal data;Correct inaccurate information;Request deletion of your data;Restrict or object to processing;Withdraw consent for marketing;Request transfer of your data where applicable.To exercise your rights, contact us at info@casaava.co.uk.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.However, no online transmission or storage system can be guaranteed completely secure.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.Any updates will be published on this page with the revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:CASA AVA
3AVA Holdings Ltd
Email: info@casaava.co.uk
Website: www.casaava.co.uk