TERMS OF USE
CASA AVA
Operated by 3AVA Holdings Ltd t/a CASA AVA
Welcome to CASA AVA. These Terms of Use govern your use of our website and the purchase of products from us. By accessing this website or placing an order, you agree to these Terms.
1. About Us
This website is operated by 3AVA Holdings Ltd, trading as CASA AVA (“we”, “our”, “us”).
Business Name: 3AVA Holdings Ltd t/a CASA AVA
Registered in: England and Wales
Email: info@casaava.co.uk
Website: www.casaava.co.uk
2. Use of the Website
By using our website, you agree that you will:
Use the website only for lawful purposes;
Not misuse the website, attempt to gain unauthorised access, or interfere with its operation.
We reserve the right to suspend or terminate access to the website where misuse is suspected.
3. Products and Orders
CASA AVA sells furniture and home products through this website.
Product Information
We aim to ensure all product descriptions, photographs, dimensions, and pricing are accurate. However:
Colours may vary depending on device settings;
Natural materials may contain slight variations;
Measurements may have reasonable tolerances.
We reserve the right to correct errors or update information without prior notice.
Order Acceptance
All orders are subject to acceptance and availability.
You will receive an order confirmation email once your order has been placed. A contract between you and CASA AVA is formed once your order has been accepted and processed.
We reserve the right to refuse or cancel any order where necessary.
4. Pricing and Payment
All prices are displayed in GBP (£) unless stated otherwise.
Payment must be made in full before goods are dispatched.
We reserve the right to change prices at any time without notice.
Accepted payment methods will be displayed during checkout.
5. Delivery
Delivery times provided are estimates only and may vary.
We are not responsible for delays caused by events outside our reasonable control, including courier delays or supply chain disruptions.
You are responsible for ensuring delivery information is accurate at the time of ordering.
Risk in the goods passes to you upon delivery.
6. Returns and Refunds
Your statutory rights under UK consumer law are not affected.
Change of Mind Returns
Eligible items may be returned within [14] days of delivery provided they are unused, in original condition, and in original packaging.
Return delivery costs may apply unless the item is faulty.
Faulty or Damaged Goods
If your item arrives damaged or faulty, please contact us at info@casaava.co.uk as soon as possible with your order details and photographs where applicable.
Approved refunds will be returned to the original payment method.
7. Intellectual Property
All content on this website, including:
Logos;
Branding;
Product images;
Text;
Graphics;
Website design;
is owned by or licensed to CASA AVA and protected under intellectual property laws.
You may not reproduce, copy, distribute, or exploit any website content without prior written permission.
8. User Content
If you submit reviews, photographs, or other content to CASA AVA, you grant us a non-exclusive, royalty-free licence to use, reproduce, and display such content for business and marketing purposes.
You confirm that any content you provide does not infringe third-party rights.
9. Limitation of Liability
To the fullest extent permitted by law:
CASA AVA shall not be liable for indirect or consequential losses;
Our total liability relating to any purchase shall not exceed the amount paid for the relevant product.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
10. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
By using the website, you consent to the collection and use of information in accordance with those policies.
11. Third-Party Links
This website may contain links to third-party websites. CASA AVA is not responsible for the content, policies, or practices of external websites.
12. Changes to These Terms
We reserve the right to update or amend these Terms at any time.
Any changes will take effect immediately upon being published on the website.
13. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
For questions regarding these Terms, please contact:
CASA AVA
3AVA Holdings Ltd
Email: info@casaava.co.uk
Website: www.casaava.co.uk